Admin
Claude Edward Elkins Jr.’s story is one of perseverance, growth, and leadership. Elkins’s journey began as a road brakeman in Southwest Virginia and led him to his current role as Executive Vice President and Chief Commercial Officer (CCO) at Norfolk Southern. His story is a testament to determination, continuous learning, and unwavering commitment. From ground-level railroad operations to the executive suite, his path serves as a model for aspiring professionals and leaders in all industries.
Early Life and Education: Laying the Foundation for Success
Born and raised in Southwest Virginia, Claude Edward Elkins Jr. grew up in an environment where hard work and dedication were fundamental values. His upbringing instilled in him a strong sense of perseverance, which would become the cornerstone of his professional life. But it wasn’t just his work ethic that defined his success — it was his commitment to education and self-improvement that truly set him apart.
The Importance of Education
Elkins’s educational journey began with a Bachelor of Arts in English from the University of Virginia’s College at Wise. This academic foundation provided him with the critical thinking and communication skills essential for leadership. As his career progressed, Elkins sought additional education to complement his professional aspirations. He pursued an MBA in Port & Maritime Economics from Old Dominion University, gaining a strong foundation in logistics and transportation — key areas for his railroad career. Additionally, he earned Executive Management Certificates from prestigious institutions, including Harvard Business School, UVA Darden School of Business, and the University of Tennessee Supply Chain Institute.
Elkins’s education played a vital role in shaping his approach to leadership. His ability to think strategically and communicate effectively has been integral in his rise through the ranks at Norfolk Southern.
Career Beginnings: From Brakeman to Corporate Leader
The Humble Start
In 1988, Elkins embarked on his career at Norfolk Southern, not as an executive, but as a road brakeman. This role required long hours and physical labor, giving Elkins a deep understanding of the operational challenges faced by railroads. Starting as a brakeman, he progressed through roles as a conductor, locomotive engineer, and relief yardmaster. Each position offered hands-on experience and further insight into the railroad’s operations.
This ground-level experience proved to be a significant advantage in Elkins’s later executive roles. It gave him an unparalleled perspective on the business and allowed him to make informed decisions that considered both the needs of the workforce and the goals of the company.
Transitioning to Strategic Leadership
Elkins’s operational knowledge laid the foundation for his transition into strategic leadership roles. After years of hands-on experience, Elkins moved into Intermodal Marketing, where he honed his business acumen and leadership skills. He spent nearly two decades developing marketing strategies, managing customer relationships, and driving growth for Norfolk Southern. This phase of his career allowed Elkins to bridge the gap between field operations and corporate decision-making, positioning him as a key player in the company’s commercial success.
Climbing the Corporate Ladder
As Elkins’s career progressed, his leadership potential became increasingly evident. In 2016, he was appointed Vice President of Chemicals Marketing, where he oversaw critical sectors of Norfolk Southern’s freight business. His ability to navigate complex logistics and maintain reliable transportation for key industries earned him the respect of his peers and executives.
In 2018, Elkins was promoted to Vice President of Industrial Products, where his leadership expanded to even larger segments of the business. His ability to balance customer needs with operational realities allowed him to manage high-pressure situations and drive the company’s strategic initiatives forward.
Reaching the Pinnacle: Executive Vice President and Chief Commercial Officer
The Role of CCO
In December 2021, Claude Edward Elkins Jr. reached the pinnacle of his career when he was named Executive Vice President and Chief Commercial Officer (CCO) of Norfolk Southern. As CCO, Elkins oversees a variety of key business sectors, including Intermodal, Automotive, Industrial Products, Real Estate, Industrial Development, Short Line Marketing, Field Sales, and Customer Logistics. His role demands exceptional leadership, strategic foresight, and the ability to manage customer expectations while ensuring growth.
Elkins’s promotion to CCO is a direct result of his years of experience, leadership excellence, and consistent performance. His rise from an entry-level position to the corporate executive suite is a remarkable achievement and serves as a model for aspiring professionals in the railroad and logistics industries.
Leadership Style: Grounded and Hands-On
One of Elkins’s most notable qualities as a leader is his grounded and hands-on approach. Having worked his way up from operational roles, Elkins understands the challenges faced by employees at every level. He values teamwork, accountability, and innovation, and these principles are reflected in the way Norfolk Southern operates under his leadership. He is known for making decisions that are not only strategic but also considerate of the workforce and company culture.
Elkins’s commitment to continuous learning also defines his leadership style. Even after achieving executive status, he continues to seek opportunities for growth, demonstrating that leadership is a journey, not a destination.
Community and Industry Involvement
Beyond his corporate responsibilities, Claude Edward Elkins Jr. is deeply involved in various community and industry organizations. He serves as Vice Chair of the Georgia Chamber of Commerce and is a board member of the National Association of Manufacturers, East Lake Foundation, and TTX Company. His involvement in these organizations reflects his commitment to economic development, community upliftment, and the advancement of the manufacturing sector.
Elkins’s contributions extend beyond the railroad industry, emphasizing that true leadership is about making a positive impact on the broader community.
The Legacy of Claude Edward Elkins Jr.
Claude Edward Elkins Jr.’s story is a powerful reminder that success is not defined by where you start but by how you persevere, learn, and grow. His journey from a road brakeman to the executive suite of a Fortune 500 company is a testament to the value of hard work, education, and adaptability. Elkins’s leadership style, grounded in experience and a commitment to lifelong learning, has made a significant impact on Norfolk Southern and the broader business community.
Lessons for Aspiring Professionals
Elkins’s rise through the ranks provides invaluable lessons for anyone seeking to succeed in their careers:
- Hard Work Pays Off: Elkins’s success is rooted in his willingness to start from the ground up and work tirelessly to improve himself and his skills.
- Continuous Learning: Elkins’s commitment to education — from his undergraduate degree to executive management programs — shows that learning never stops, even after reaching the top.
- Adaptability: His ability to pivot from operational roles to strategic leadership roles demonstrates the importance of being adaptable in a rapidly changing business environment.
- Hands-On Leadership: Elkins’s grounded leadership style proves that true leaders understand the challenges faced by their teams and lead with empathy and insight.
Conclusion
Claude Edward Elkins Jr.’s journey from brakeman to Executive Vice President and Chief Commercial Officer at Norfolk Southern is a remarkable tale of perseverance, adaptability, and leadership. His story is a powerful example of how dedication, continuous learning, and a commitment to excellence can transform a career. For aspiring professionals, business leaders, and anyone looking for inspiration, Elkins’s rise serves as a reminder that success is earned through hard work, determination, and a willingness to learn and grow.
For More Update Visit: Fortunes
